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Product

UI / UX Designer

Bengaluru   |   Full time

Job Description

We are Kaleyra!

If you’ve used Uber, Amazon, Ola, Swiggy, Practo, or Flipkart, you’ve already experienced Kaleyra! Are you wondering how? When you want to connect over call with your driver or delivery executive without sharing your contact number. When you get SMS notifications about your order getting shipped, that appointment being booked, or OTPs. When you want to reach customer care with just a tap in the app.


Worldwide, over 3,000 companies, including Fortune 500 brands such as MasterCard, Hyundai, and Amazon, use Kaleyra’s communication solutions to talk to their customers.

Our vision: To be the world’s most Trusted, Secure and Innovative communication platform to enable real-time conversations between brands and their users.


We are a diverse team of 250+ individuals from different parts of the world working hard (and playing hard) to empower businesses to be there for their customers across various communication channels, devices, and geographies. Our fast-growing team is spread across 12 locations around the globe, including Italy, India, Switzerland, the United Arab Emirates, the United States, and Singapore.


Join us as we create history and transform the way brands connect with their users!

 

Kaleyra is on a look-out to hire a UX / UI Designer to design product / platform that meet businesses’ needs. You will combine interfaces and workflows to enhance user experience. In this role, you should be an analytical and creative designer who is able to grasp user needs and solve problems. A strong portfolio of successful UX and other technical projects is essential. Ultimately, you will make our product more user-friendly and intuitive to attract and retain customers.


You are a good fit if you have –


  • Deliver world-class user interface designs for Kaleyra’s products
  • Conceptualize and design future features and products to add to the Kaleyra platform
  • Lead cross-functional design concept reviews, from initial wireframes and prototypes through final design
  • Exercise judgment in determining both the strategic and tactical approaches for project specific design initiatives, under tight deadlines
  • Find creative ways to solve UX problems (e.g. usability, findability)
  • Work with UI designers to implement attractive designs
  • Create wireframes and functional prototypes
  • Create final UI for web and native mobile products
  • The UX/UI Designer role in Kaleyra will work inside the Product department to solve exciting problems, identify trends and opportunities and particularly on:

Designing and evaluating customer personas, user journeys and user stories at different level of complexity and detail

Defining the preliminary user flows, models and interaction tests for the evaluation of the strategic features defined by Product Managers

Building experiences based on user behaviour, in line with the evolution of the product

Analyzing dashboards and reports to translate data into scalable interaction patterns

Working collaboratively with the engineering team to ensure effective execution of designs and release of high quality products

Understanding ecosystems, user behaviors, and long-term trends


Requirements:


  • 4+ years experience in UX and UI design
  • String portfolio of design projects
  • Master or high level course in Interaction Design
  • Familiarity with interaction design and information architecture
  • Proficient in design software (e.g. UXPin, Balsamiq)
  • Knowledge of HTML/CSS; JavaScript is a plus
  • Problem-solving aptitude
  • Analytical mind with a business acumen
  • Excellent communication skills
  • Proven track record designing clean, simple and cutting-edge web and mobile interfaces
  • Clear understanding of usability, user-centered design and web standards
  • Ability to create and clearly annotate wireframes and functional prototypes
  • Strong experience of main user interface guidelines (philosophy and components) applied to:
  • Web Platforms
  • Native Android Mobile Applications (Material Design)
  • Native iOS Mobile Applications (Human Interface)
  • Strong knowledge of the main prototyping tools (Balsamiq Mockups, XD, Sketch, Principle)
  • Outstanding Layout and graphic design skills and particularly a strong experience using Adobe Creative Cloud (Photoshop, Illustrator, Indesign) to build complex UI using layers, ready to give to the engineering team for development
  • Experience with web and mobile analytics tools
  • Ability to initiate and drive projects to completion with minimal guidance
  • Ability to communicate the results of analyses in a clear and effective manner with product teams to influence the overall strategy of the product
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We’re not just a great workplace, we’re culture redefined!

Join our bandwagon of thinkers, problem solvers, dreamers, thought leaders and go-getters who are shaping the world of business communication.

Freedom to Decide

Freedom to Decide

We believe that our processes and products are
the innovation of our people and hence encourage
our teams to think above and beyond, identify the
root cause of problems, think strategically and use
data to understand and thus infer conclusions.

Work-Life Balance

Work-Life Balance

We don’t just believe in flexible hours, we also
believe that quality time outside the office is vital
to the personal and professional growth of our people. Our
workspace is equipped with activities
that can help you take a break from your work and
refresh your minds.

Transparency in the System

Transparency in the System

Our open door culture ensures transparency in
communication and decision making right from the
senior management to the independent thinkers.
Our people are always empowered to voice their
opinions and communicate openly.

Values that reflect Family

Values that reflect Family

Our workforce embodies trust and safety and
everyone treated equally which makes our team
feel they are part of the ever growing Kaleyra
family and not just an organization. We believe in
developing healthy expectations and work towards
a united goal of achieving organizational success.