We are on the look-out for high energy individuals to take on the role of Customer Success Executive in our fast-growing company.
This role will involve in depth knowledge of the products we have (including but not limited to, the functionality of the front-end application and integrations via API, while gaining knowledge of the customers application to achieve the same), keen eye for detail, maintaining communication with customers to make sure that they are getting the best possible functionality of the applications and exploring areas of growth and progress for the customers with our application via upgrades and modifications. Deep set concern for clients and their queries should be the main driving factor for these individuals, with a flair to learn new technology and have a knack for analytics and trends.
Who can Apply :
What you would be doing:
Bonus Points if:
Join our bandwagon of thinkers, problem solvers, dreamers, thought leaders and go-getters who are shaping the world of business communication.
We believe that our processes and products are
the innovation of our people and hence encourage
our teams to think above and beyond, identify the
root cause of problems, think strategically and use
data to understand and thus infer conclusions.
We don’t just believe in flexible hours, we also
believe that quality time outside the office is vital
to the personal and professional growth of our people. Our
workspace is equipped with activities
that can help you take a break from your work and
refresh your minds.
Our open door culture ensures transparency in
communication and decision making right from the
senior management to the independent thinkers.
Our people are always empowered to voice their
opinions and communicate openly.
Our workforce embodies trust and safety and
everyone treated equally which makes our team
feel they are part of the ever growing Kaleyra
family and not just an organization. We believe in
developing healthy expectations and work towards
a united goal of achieving organizational success.